PCSS Virtual Scribing Platform
With our virtual platform, OCUMED Scribes, we are able to provide the same real-time scribe documenting services as our in-person scribes, but from a remote and secure location. All production using our virtual platform is completed abiding by HIPAA regulations in a HIPAA compliant facility.
What PCSS Provides:
- A virtual scribe that will be familiar with your documentation preferences, EMR use, and charting requirements.
- A 24/7 HIPAA compliant and secure facility where all employees will be documenting from. This facility is staffed with onsite management overseeing production at all times.
- Electronic devices/tablets will be provided to customers from Zoom communication at no additional charge to the customer.
- HIPAA compliant video call link via Zoom Healthcare Plan for each provider per shift.
- All calls are encrypted using a unique Advanced Encryption Standard.
- Meeting access is password protected.
- No calls can be recorded.
- Calls are locked and private for authorized personnel only.
- Web and application access are protected by verified email and password.
- Medical Scribe will login using a specific company email.
- 24/7 IT support for employees assuring proper function of workstations and customer communication.
- All scribe employees must have completed and successfully passed our proven training methods, a background check, and 30 hours of college work in a health or science major.
- Continuous education for employees with testing covering medical terminology, EMR familiarity, and typing competencies.
- Productivity, efficiency, patient satisfaction scores, accurate and timely chart completion are the main goals to be addressed.
What sets PCSS apart from other virtual services:
- HIPAA compliant facility (Our employees don’t document from home).
- Employee Training – our training method has been fine-tuned over several years and is continuously modified for efficacy and efficiency.
- Management Presence – immediate and proactive response to concerns. Management will oversee chart production continuously on a daily basis.
- Customized Charting – A service tailored to your needs.
- Shift coverage guaranteed.
- Rapid implementation.